Friday, October 23, 2009


At our call center we do not compensate the callers with a bonus if they get a lead.

In our TeleIntelligence Programs, we pay our callers well, train them well and treat them well. They can work any 20 hours a week that they'd like and wear shorts in the summer and sweats in the winter. We work with high caliber clients and only do B2B calling. We don't sell aluminum siding to residents on a Sat morning.

Our callers are also not sales people. They are calling and qualifying opportunities to be turned over to sales people. We have not had turnover in more than a year and we have some of the original callers we hired on staff.

Paying a caller a bonus puts the onus on a caller to decide what a lead is. They will be generous in the description because they are motivated to do so by the additional money they will earn. With our programs, the callers are motivated by the quality of the lead. They continue to work with the customer, garnering feedback so that they are in a better position to ask more relevant questions and take each opportunity as far as they can.

We are proud of the way we work and the results we produce. Contact us at 312.697.0885 or if you'd like us to create a successful program for your company.

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